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For the Burger Dome single-server waiting line in Section 15.2, assume that the arrival rate is increased to 1 customer per minute and that the service rate is increased to 1.25 customers per minute. Compute the following operating characteristics for the new system: P0, Lq, L, Wq, W, and Pw. Does this system provide better or poorer service compared to the original system? Discuss any differences and the reason for these differences. |
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